Terms & Conditions/FAQ

All sales are subject to our privacy & return policies. All designs and art work are property of the respective artist and/or Glassando LLC. We use Paypal for secure online credit transactions.

Are you a real store and where are you located?

Yes, Glassando is a real, independently owned, local, mom & pop jewelry store located in beautiful, sunny Iowa City, IA. Iowa City is the home of the University of Iowa and a UNESCO City of Literature!

Next time you come to Iowa City to cheer on the Hawkeyes be sure to stop by our store. We are located within the Iowa City Downtown District right near campus. Our Iowa City jewelry store is located inside the Old Capitol Town Center, a mixed use building with restaurants and shops on the first level and offices on the second level. The Old Capitol Town Center is also sometimes called the Old Capitol Mall or the University Capitol Center.

What are your Iowa City store hours?

Currently Glassando is open Monday through Saturday from 10 AM to 6 PM.

Do you offer custom designed jewelry?

Yes Glassando offers custom designed jewelry. We love helping our clients design the perfect piece of fine jewelry. Engagement rings, wedding rings, memorial jewelry, and more are possible to be custom designed. Call Glassando at (319)341-7887 or email us at service@glassando.com to make a custom design appointment.

Are the stones in your jewelry real?

Of course, we pride ourselves on carefully curating high quality and just plain interesting pieces made by artists from around the world. All pieces are as listed with any imitation or lab created stones noted appropriately.

How much will it cost to ship jewelry?

Glassando offers $5 flat rate shipping within the USA. Our $5 flat rate shipping option is by First Class Mail through the United States Postal Service. Glassando also offers faster shipping options through the postal service for an additional fee. Glassando also offers free weekday local delivery to Iowa City, Coralville, and North Liberty, just select it at checkout and your order will go out on the next available day.

Where do you ship?

Glassando is located in Iowa City, IA in the United States of America, but we will ship word-wide. Within the USA, Glassando offers $5 flat rate shipping. Our $5 flat rate shipping, is through first class mail with the United States Postal Service. We can also offer faster shipping and world-wide shipping for an additional cost. Shipping costs may vary, sometimes considerably. You can see international shipping costs in the shopping card at checkout.

Can I return a piece I purchased from the artist at another store?

We can only accept returns sold by our store or through our web listings. We are an independent jeweler and have no further relationship with the artists beyond being a vendor for them. All returns are subject to the terms of our Return policy.