Terms & Conditions/FAQ

All sales are subject to our privacy & return policies. All designs and art work are property of the respective artist and/or Glassando LLC. We use Paypal for secure online credit transactions.

Are you a real store?

Yes, we are a real, independently owned, local, mom & pop jewelry store located in beautiful, sunny Iowa City, IA. Home of the University of Iowa and a Unesco City of Literature!

Are the stones real?

Of course, we pride ourselves on carefully curating high quality and just plain interesting pieces made by artists from around the world. All pieces are as listed with any imitation or lab created stones noted appropriately.

Will you ship to (XYZ) country?

Yes we will. Shipping costs may vary, sometimes considerably.

Can I return a piece I purchased from the artist/at another store?

We can only accept returns sold by our store or through our web listings. We are an independent jeweler and have no further relationship with the artists beyond being a vendor for them. All returns are subject to the terms of our Return policy.