Shipping Policy and Return Policy

Shipping Policy

Glassando ships orders every business day using the United States Postal Services. Within the United States, Glassando offers $5 flat rate shipping by USPS first class mail. Within the USA, using first class mail most orders are delivered within 5 to 6 business days.  Faster shipping options from the USPS are available for an additional fee. International orders are also accepted for an additional fee and ship through the United States Postal Service as well.  In-stock items ship within one business day from our Iowa City Jewelry store.

Downtown District Delivery

We are partnering the the Iowa City Downtown District to offer free delivery to addresses in Iowa City, Coralville, and North Liberty. Please note deliveries usually go out the next weekday after the order is made weather permitting.

Return Policy

We want you to be 100% percent satisfied with your purchase. If you are not happy with your purchase, Glassando is happy to give you a full refund for jewelry purchased within 30 days in clean and unworn condition and returned to us with the original gift box and tags. Please note that that custom designed jewelry cannot be returned. Please email Glassando at service@glassando.com to let us know a return is coming.  The buyer is responsible for returning the item to our Iowa City store.  The shipping address for returns is:

Glassando, 201 S Clinton St #135, Iowa City, IA 52240.