Shipping Policy and Return Policy

Shipping Policy

Glassando ships items using the United States Postal Services. Within the United States, Glassando offers $5 flat rate shipping by USPS first class mail. Within the USA, using first class mail most orders are delivered within 5 to 6 business days.  Faster shipping options from the USPS are available for an additional fee. International orders are also accepted for an additional fee and ship through the United States Postal Service as well.  In-stock items ship within one business day from our Iowa City Jewelry store.

Downtown District Delivery

We are partnering the the Iowa City Downtown District to offer free in town shipping to addresses in Iowa City, Coralville, North Liberty, Solon, and Cedar Rapids. Shipments will be delivered to Iowa City, Coralville, North Liberty, and Solon Monday-Thursday. Deliveries to Cedar Rapids will be each Friday only. Please note same day delivery is not possible and all deliveries are subject to the availability of the delivery service.

Return Policy

We want you to be 100% percent satisfied with your purchase. If you are not happy with your purchase, Glassando is happy to give you a full refund for jewelry purchased within 2 weeks in clean and unworn condition and returned to us with the original gift box and tags. Please email Glassando at service@glassando.com to let us know a return is coming.  The buyer is responsible for returning the item to our Iowa City store.  The shipping address for returns is: 201 S Clinton St #135, Iowa City, IA 52240.